For the people who do credentialing

Credentialing for every provider you are responsible for, in one place.

Providers, payers, applications and renewal dates across every practice you look after, in one workspace you actually work from.

Software for the people who do this work. We do not do the credentialing for you.

Get the free tracker See what it does →

All clients

Client practice	Providers	Waiting on payer	Needs you	Renewals
Bright Minds Therapy	18	4	2	1
Horizon Behavioral Health	11	2	—	3
Clear Path Counseling	24	6	3	—
Rivera Counseling	6	1	1	2

59 providers · 13 applications with payers 6 need you

An illustration of the workspace being built, drawn to scale. It is not a photograph of finished software — see “where this is up to” below.

What it does

The things a spreadsheet stops doing once there is more than one provider, payer and date to hold at the same time.

It is being built to do more than record where an enrollment stands. Payers do not ask for the same things in the same order, and we are working through them one at a time. Where a payer takes forms or documents, the aim is to fill in as much of them as we can from what you have already entered, rather than having you type it again. Where the payer runs the application in its own portal, the aim is to tell you what it needs, what stage it has reached and what is waiting on whom. What is listed below is the part that comes first, because knowing the true state of every enrollment is what the rest is built on.

Every client, separately and together

Answer both “how is Bright Minds doing” and “what is stuck everywhere” without opening ten files.

Statuses that mean something

Waiting on the payer, waiting on the practice, panel closed, approved but not yet billable. The states where work actually gets stuck, named separately.

One screen for the week

Who is carrying what, what has gone quiet, and which practice is holding things up.

Renewals that reach you first

Licences, registrations, malpractice, attestations and revalidations, each counted from its own start date, because they do not all work the same way.

Approved and effective, kept apart

The date the payer said yes and the date you may bill from are different dates, and the gap between them is money.

Something to send the practice

A status report with your name on it, not ours, that you can send without rewriting it by hand first.

Who it is for

Built for

Anyone who has to get providers credentialed and enrolled with payers, and keep them that way
Whether that is your own practice, or practices you do this for
Behavioral health and therapy especially

Not built for

Hospital medical staff offices and privileging
Anyone who wants the credentialing done for them
Work that runs on patient records, like claims or eligibility

Behavioral health? That work has its own difficulties — carve-out networks, panels that close — and its own page.

Pricing

Published, because you should not have to sit through a sales call to find out what software costs.

$39 per month, plus $3 per active provider per month.

Unlimited staff. Unlimited client practices. Every feature included. Your price grows gradually with your provider count.

Active providers	Per month
25	$114
100	$339
250	$789
500	$1,539

An active provider is one connected to at least one active client practice. Archived providers and providers who have left all practices do not count. You can always see exactly which providers are included in your bill.

Your monthly price is based on your active–provider count at the start of each billing month. Changes during the month take effect on your next bill.

30–day trial. No card required. No demo required. When the trial ends your account becomes read–only until you subscribe. Nothing is deleted, and export still works. Your data exports in full whenever you want, including on the way out.

Pay annually and get two months free.

Free: a tracker that follows applications, not documents

Nearly every free credentialing template is a hospital document checklist. This one follows applications through to the date you can bill.

One row per provider, per payer — the only arrangement that survives real use
A column for which practice each row belongs to, from the first row
Approval and billing start dates kept apart, and it flags when one is missing
Renewal dates that colour themselves as they approach
A checklist for taking on a new client practice — the thirty things to collect before the first application, and why each one holds things up
No columns for identity numbers or portal passwords, and it says why
Comes filled in, so you can see how it works before using it

Or take it directly, without leaving an address: the blank tracker · the filled-in example

What it is not

Said plainly, so nobody wastes a trial finding out.

Not a credentialing service

We do not do the credentialing for you. We do not submit your applications, and we do not call payers on your behalf — that is your business and we are not competing with you for it. What the software does is help you do the work: prepare what can be prepared, and tell you what is waiting.

Not a verification service

We record what you know. We do not verify credentials with the issuing bodies on your behalf.

Not a replacement for the national provider profile

We track the dates that matter to you, including the attestation clock.

Not a patient system

Credentialing runs on provider and business information, and that is what we ask for. No claims, no eligibility, no patient records. Payer letters and other documents you upload are yours, whatever is in them, and we sign a business associate agreement.

Not built for hospitals

Medical staff offices and clinical privileging are a different job, done by different software.

Where this is up to

The tracker above is finished and yours to keep. The software itself is still being built, and the screen at the top of this page shows where it is going rather than where it is today. When there is something to try, it will be a thirty day trial at the prices above, with no call required.

If you do this work for a living and something here is wrong, or there is something obvious we have missed, we would rather hear it than not: support@payerharbor.com, which a person reads.